Essentially, this process is eyed to improve patient satisfaction which is an important factor that determines the quality and effectiveness of the Hospital’s services to the public.

Dr. Otayza further mentioned that the endeavour improves the Hospital’s financial management which if implemented properly shall lead to the development of more projects centered on patient care.

Ms. Aurea H. Nolasco, branch manager of LBP, highlighted that the bank’s partnership with MMMH&MC is a part of a nationwide effort of pushing digital banking platforms which provide clients alternative mode of payments and convenience banking.

“Transactions now are made cashless and through this endeavour we allow better cash management on the part of MMMH&MC,” she added.

With this initiative, both MMMH&MC and LBP are expecting in the next years to further develop measures to ease its transactions with clients and allow them to fully benefit from digital banking and cashless transactions.

- Michael Mugas